Core skills to help you at work

Teamwork, motivation, organisational skills – these are just some of the core skills that can be beneficial to everyone in the workplace, no matter what the job role.

Teamwork | Presenting | Public speaking | Organisational skills | Motivating yourself | Motivating others | Negotiation skills | Problem solving and resilience | Assertiveness | Self management



  • Improve body language

    How to improve your body language in presentations

    Non-verbal communication and body language play a big role in conducting a successful presentation. Communication Coach Alex Lyon outlines the key dos and don’ts for body language when giving presentations.

  • Guidelines to a great presentation

    Guidelines for creating a great presentation

    Pat Flynn shows that by following a few simple rules and some guidelines, you can create a great slide deck to support your presentation and ensure that you’ll captivate your audience, standing out as a top presenter.

  • How to give a great presentation

    How to give a great presentation

    If you’ve ever given a presentation before, you might know where you can improve and what your strengths are. 

  • presentation opener

    The key to a great presentation opener

    Many of us have a fear of public speaking and giving presentations. Jason Teteak from Rule the Room shares five steps to giving a killer presentation opening.

  • Tips for public speaking and presenting

    Tips for great public speaking and presenting

    Presenting and public speaking can be a daunting and difficult task.  The Mobile Studio Company share ten top tips to for making a winning presentation.

Public speaking

Organisational skills

  • Tips for organising your life

    Tips for organising your life

    Watch this animated video for tips to help you stay organised in all aspects of life, including study, work and home.

  • Organisational skills for successful study

    Practical steps to improve your organising skills for study

    The key to success is planning and organisation. This video talks through the practical steps you can take to set up an organisational system, primarily for study, to make sure you are making the most of the time you have by being well organised.

Motivating yourself

  • Science behind motivation

    The science behind motivation

    Staying motivated and sticking to our goals is not an easy task. AsapSCIENCE looks at why it is so difficult to stay motivated, and how understanding the science behind what motivates us can help us achieve our goals.

  • Motivate to work harder

    How to motivate yourself to work harder

    Peter Sage, an inspirational speaker, serial entrepreneur and renowned coach, shares his insights for helping to motivate yourself and understanding how to work hard on whatever it is you are doing.

  • Self-motivation

    The psychology behind self-motivation

    In this TED Talk Scott Geller examines how we can become self-motivated.

Motivating others

Negotiation skills

  • Top tips for negotiation

    Ten top negotiation tips for success in business

    Straight-talking negotiation Guru Alan McCarthy shares ten top tips for successful negotiation in business.

  • Haggle better in business

    Learn how to haggle better in business

    Many people are hesitant to haggle in business. In this animated video, Practical Psychology shares eight simple methods to get a better deal without offending the seller.

  • dealing-with-diff-customers-badge

    Dealing with difficult customers

    Exclusive content from retailTRUST

    We’ll no doubt all have times when we’re required to deal with an unhappy or aggressive customer. Although it can be unsettling, here are some things you can do to reduce the impact on your own wellbeing, and that of your colleagues and other customers.

Problem solving and resilience


  • assertiveness-badge

    Simple approaches to developing assertiveness

    Exclusive content from retailTRUST

    Assertiveness allows us to put across our needs, points of view, and our expectations without threatening the rights and views of others. One of the more common misunderstandings is that it’s the same as aggression but the two are very different. Explore the characteristics associated with assertiveness and how to become more assertive.

Self management

  • Man making notes at desk

    Time management skills to improve your work-life balance

    Exclusive content from retailTRUST

    It’s not always easy to manage our time but with careful planning we can all free up precious hours. It’s often the tasks that can be done another day that actually distract us from the more important things, but maximising the time in a day is easier than you might think.

  • Man and woman drinking coffee in street cafe

    Three-step plan to request support from others

    Exclusive content from retailTRUST

    If you have a situation you’d like to resolve (at home or at work), you might want to review the suggestions in this article before you approach the person who may be in a position to help you.

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Create your personalised toolkit

Here are some of the subjects we cover:

  • Managing stress
  • Giving up smoking
  • Core skills to help you at work
  • CV and interview support
  • Redundancy
  • Apprenticeships

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