Communication

Good communication skills can benefit you in all aspects of your life. Improving your communication skills can help prevent misunderstandings and build stronger relationships, whether it be in your professional or personal life.

  • Effective-communication-skills-badge

    How to develop effective communication skills

    Exclusive content from retailTRUST

    The communication style we use depends on the situation we’re in. It can be challenging to develop a consistent and effective communication style and it may feel uncomfortable at first, but these tips will help you along the way.

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    Active listening skills using the SOLER method

    Exclusive content from retailTRUST

    Active listening requires the listener to provide both verbal and non-verbal feedback to the speaker and it is a fundamental skill for anyone wishing to build better relationships at work and at home. The SOLER method can help you to become an effective and attentive listener.

  • Become a better communicator

    Become a better communicator

    Effective communication is one of the most important life skills that a person can have. Whether you want to have better conversations in your personal and social life, or get your ideas across better at work, you can learn how to communicate more effectively.

  • engage in deep conversations

    How to engage in deep conversations

    The ability to hold deep conversations is single-handedly the most powerful skill in terms of building personal relationships and social skills. It will improve areas of your life such as dating, making quality friends, and even networking.  

  • How to improve your conversation skills

    How to improve your conversation skills

    Communication skills are crucial to our ability to build relationships with other people. Whether it be a business, friendship, or even romantic relationship - communication skills are a necessity.

  • Teamwork

    Techniques for effective communication and dynamic conversation within a team

    A critical part of being a great team is communication and collaboration.

  • Effective writing

    Effective writing - course

    Source: Learning Pool

    Over the course of this module, the learner will be instructed as to how to write effective letters, briefs and emails, and we’ll demonstrate the power that good writing has to persuade and influence others.

  • effective minute writing1

    Effective minute writing - course

    Source: Learning Pool

    This module looks at how you can write good minutes for your meetings in an easy-to-read style, describing how agendas and minutes are related and demonstrating appropriate formats and templates.

  • spelling grammer1

    Spelling, grammar and punctuation - course

    Source: Learning Pool

    This course should help you to ensure that all your written work, from emails to reports, is of the highest possible standard.

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Personalise your experience by telling us what interests you. Simply select from the list of subjects available.

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Create your personalised toolkit

Here are some of the subjects we cover:

  • Managing stress
  • Giving up smoking
  • Core skills to help you at work
  • CV and interview support
  • Redundancy
  • Apprenticeships

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