Core skills for everyone

Basic skills to help you throughout your life and at work.

  • Tier 3 Adaptability


    The ability to adapt to change in your environment can sometimes be challenging. We have resources available to help guide you through those challenges.

  • Tier 2 core skills for everyone


    Good communication skills can benefit you in all aspects of your life. Improving your communication skills can help prevent misunderstandings and build stronger relationships, whether it be in your professional or personal life.

  • Tier 3 confidence2


    Confidence is a state of mind. Gaining confidence can help you take on the challenges you may face throughout life and building on that confidence can help you to become stronger over time.

  • Tier 3 Decision making

    Decision making

    We sometimes find it difficult to make decisions in our lives, especially those decisions which we consider momentous. Making the right decision is not always obvious and the process of making choices by identifying a decision, gathering information, and assessing alternative resolutions can be challenging.

  • Emotional intelligence

    Emotional intelligence

    Emotional intelligence is the ability to recognise your own and other people’s emotions. Find out how this skill can help you work with others.

  • Tier 3 numeracy


    Numeracy skills can help individuals to develop logical thinking and reasoning strategies in their everyday lives.

  • Tier 3 Perserverance


    Perseverance and determination can help to achieve your goals in life, regardless of any obstacles that might appear in the way. We often start things for a reason and it is through perseverance and motivation that many people succeed.

  • Tier 3 Problem solving

    Problem solving

    Problem solving is a skill you can use in all aspects of life. The ability to define a problem, identify what can be changed or improved, formulate alternative solutions and evaluate and select the best solution, can be beneficial in both your personal and professional life.

Create your personalised toolkit

Personalise your experience by telling us what interests you. Simply select from the list of subjects available.

Change your mind? You can easily update your preferences at any time. Don’t worry your information is kept safe and confidential at all times.

Create your personalised toolkit

Here are some of the subjects we cover:

  • Managing stress
  • Giving up smoking
  • Core skills to help you at work
  • CV and interview support
  • Redundancy
  • Apprenticeships

Want to talk to someone?

Call our confidential freephone helpline and speak to one of our helpline advisors.
Whether you find yourself...

  • Dealing with loss or bereavement
  • In fear of losing your job
  • Struggling to cope financially

...we are here to listen and provide you with the right level of support.

Confidential freephone helpline

Confidential freephone helpline

Freephone 0808 801 0808

International +44 845 766 0113*

ROI 1800 911 810

Text 88010*

*Network charges may apply, check with your provider.