Guidance for managers and leaders

Whether you’re a newly appointed manager or new to leadership, view our resources to help make your role a success.

  • Tier 3 Managing a team

    Managing a team

    Effective team management and the ability to co-ordinate a group of individuals can lead to great performance outcomes and successful team work.

  • Tier 3 How to delegate

    How to delegate

    Learn how to delegate the smart way in order to optimise output and performance.

  • How to give effective feedback

    How to give feedback

    Giving feedback can be a daunting, but it is an essential part of effective management. For teams or individuals to perform well they need to understand expectations. Giving effective feedback helps facilitate this.

  • Tier 3 Understanding leadership

    Understanding leadership

    Organisations with good leadership are often more productive and successful. There are varying styles of leadership and adopting the right one can mean the difference between success and failure.

  • Recruitment


    As you work through the recruitment and selection process, our resources can help guide you along the way.

Create your personalised toolkit

Personalise your experience by telling us what interests you. Simply select from the list of subjects available.

Change your mind? You can easily update your preferences at any time. Don’t worry your information is kept safe and confidential at all times.

Create your personalised toolkit

Here are some of the subjects we cover:

  • Managing stress
  • Giving up smoking
  • Core skills to help you at work
  • CV and interview support
  • Redundancy
  • Apprenticeships

Want to talk to someone?

Call our confidential freephone helpline and speak to one of our helpline advisors.
Whether you find yourself...

  • Dealing with loss or bereavement
  • In fear of losing your job
  • Struggling to cope financially

...we are here to listen and provide you with the right level of support.

Confidential freephone helpline

Confidential freephone helpline

Freephone 0808 801 0808

International +44 845 766 0113*

ROI 1800 911 810

Text 88010*

*Network charges may apply, check with your provider.