Skills for working with others

Working effectively with other people, whether it be in a group or a team, is a valued skill in the workplace.

Networking | Teamwork | Interpersonal skills


  • Introvert's guide to networking

    An introvert's guide to networking

    This video challenges the traditional concept of networking and offers a different school of thought as to the best way to network, especially if you are an introvert.

  • Active networking

    The art of active networking

    Mark E Sackett offers an alternative thought on networking which he calls ‘active networking’.


Interpersonal skills

  • Two men sat opposite at a desk in discussion

    Managing conflict in the workplace

    Exclusive content from retailTRUST

    We all face challenging situations in the workplace. It’s important to tackle any issue as quickly as possible and by taking the lead to improve the situation, you’ll help to minimise the impact it has on you and others.

  • Two women chatting in office

    Dealing positively with negative people

    Exclusive content from retailTRUST

    Some people in our lives may be persistently negative and nothing we say or do ever seems to make a difference. This article provides guidance on what we can do to protect ourselves from being negatively influenced by someone else’s outlook.

  • Interpersonal skills in work

    The importance of interpersonal skills in the workplace

    The ability to communicate effectively in an organisation depends heavily on people’s interpersonal skills. This animated video runs through the seven main areas of interpersonal communication needed to perform effectively at work.

  • Improve your interpersonal skills

    How to improve your interpersonal skills

    Interpersonal skills can make a real difference in home and work situations. Sarah Lloyd Hughes from Ginger Training and Coaching shares with us three quick tips to help build rapport quickly and effectively.

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Create your personalised toolkit

Here are some of the subjects we cover:

  • Managing stress
  • Giving up smoking
  • Core skills to help you at work
  • CV and interview support
  • Redundancy
  • Apprenticeships

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