Counselling

Counselling is a process people seek when they want to change something in their lives, or simply explore their thoughts and feelings in more depth so that they can move forward with new coping skills. Find out about the different counselling approaches available.

Referral forms

  • Two women talking face to face

    What is short-term therapeutic counselling?

    Exclusive content from retailTRUST

    Counselling is a form of talking therapy. It can help you to learn new coping skills and empower you to make choices and move forward with your life. Find out what short-term counselling entails.

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    A guide to the retailTRUST counselling services

    Exclusive content from retailTRUST

    Counselling offers people from all walks of life a confidential space to talk through their feelings, concerns, hopes and fears with a trained and qualified counsellor. Find out about the short-term counselling support that retailTRUST offers.

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    What is cognitive behavioural therapy (CBT)?

    Exclusive content from retailTRUST

    Cognitive behavioural therapy, commonly known as CBT, is a form of talking therapy which can help you to identify and change negative patterns of thought and behaviour. Learn about the support available from retailTRUST.

  • Woman sat down watching something on her laptop

    What is online therapy?

    Exclusive content from retailTRUST

    Online self-guided therapy is growing in popularity due to both its effectiveness and ease of access. Cognitive behavioural therapy (CBT) approaches can help you to learn new coping skills and empower you to make choices enabling you to move forward with your life. Learn about the support available from retailTRUST.

Referral forms

  • Mature man speaking on the phone

    retailTRUST counselling services – self-referral

    2020-11-04T13:21:00+00:00Exclusive content from retailTRUST

    If you would like to arrange short-term counselling with retailTRUST, this article will take you through the process. Once you submit your referral form, one of our team will be in touch.

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    retailTRUST counselling services – management referral

    2020-11-04T12:50:00+00:00Exclusive content from retailTRUST

    If you feel a colleague would benefit from short-term counselling, you can refer them to retailTRUST with their consent. Learn more about the process.

Create your personalised toolkit

Personalise your experience by telling us what interests you. Simply select from the list of subjects available.

Change your mind? You can easily update your preferences at any time. Don’t worry your information is kept safe and confidential at all times.

Create your personalised toolkit

Here are some of the subjects we cover:

  • Managing stress
  • Giving up smoking
  • Core skills to help you at work
  • CV and interview support
  • Redundancy
  • Apprenticeships

Want to talk to someone?

Call our confidential freephone helpline and speak to one of our helpline advisors.
Whether you find yourself...

  • Dealing with loss or bereavement
  • In fear of losing your job
  • Struggling to cope financially

...we are here to listen and provide you with the right level of support.

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Free and confidential helpline

Freephone 0808 801 0808

International +44 845 766 0113*

ROI 1800 911 810

Text HELPLINE to 88008*

Email [email protected]

*Network charges may apply, check with your provider.