Managing anger

Anger is not always a bad thing – when controlled, it can motivate us to take positive action in certain circumstances. However, if you or someone you know has a problem with anger, it’s an issue that needs to be tackled. The resources on this page should help you to understand if anger is a problem for you.

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    What is anger?

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    Anger is a normal emotion and just one of the many ways in which human beings express themselves. For some people, anger becomes a default response even when it’s unwarranted. This article looks at how to control this powerful emotion before it controls you.

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    Controlling your anger before it controls you

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    It’s normal to experience feelings of anger when we feel threatened or attacked, but anger can also be a hindrance to our wellbeing and success if we find that we are unable to control it.

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    How to access help for your anger

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    Only you know if anger is making your life less enjoyable, and only you can choose to change how you express this powerful emotion. If you feel that you are controlled by anger and want to take back control, there is help and support available. 

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    Dealing with difficult customers

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    We’ll no doubt all have times when we’re required to deal with an unhappy or aggressive customer. Although it can be unsettling, here are some things you can do to reduce the impact on your own wellbeing, and that of your colleagues and other customers.

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    Anger management

    In this 15-minute video clip Dr Byrne presents an introduction to anger management theory and practice.

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    Managing and dealing with anger

    Isabel Clarke, a consultant psychologist in the NHS, talks about anger, the resulting consequences, and what techniques people can adopt to deal with and prevent it.

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    Five key ways of managing anger

    We’ve all at some points in our lives experienced anger and the emotions that surround anger. In this video, Dr. Christian Cante talks about five keys that we can employ in our everyday lives to help manage our anger.

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