Emotional intelligence

Emotional intelligence is the ability to recognise your own and other people’s emotions. Find out how this skill can help you work with others.

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    Six steps to improving your emotional intelligence

    Sometimes emotions don’t make sense, and sometimes being emotional doesn’t mean you’re emotionally intelligent. Ramona shares her experience of growing up, and shows us six steps to become more emotionally intelligent.

  • Emotional intelligence

    Emotional intelligence - course

    With our Emotional Intelligence module, the learner will understand how EI can increase their self-awareness, help them to work with others and improve their professional performance.

Create your personalised toolkit

Personalise your experience by telling us what interests you. Simply select from the list of subjects available.

Change your mind? You can easily update your preferences at any time. Don’t worry your information is kept safe and confidential at all times.

Create your personalised toolkit

Here are some of the subjects we cover:

  • Managing stress
  • Giving up smoking
  • Core skills to help you at work
  • CV and interview support
  • Redundancy
  • Apprenticeships

Want to talk to someone?

Call our confidential freephone helpline and speak to one of our helpline advisors.
Whether you find yourself...

  • Dealing with loss or bereavement
  • In fear of losing your job
  • Struggling to cope financially

...we are here to listen and provide you with the right level of support.

A smiling female from customer services

Confidential freephone helpline

Freephone 0808 801 0808

International +44 845 766 0113*

ROI 1800 911 810

Text 88010*

*Network charges may apply, check with your provider.