All Core skills for everyone articles
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InformationUnderstanding and managing imposter syndrome
Imposter syndrome is something that many of us may have experienced. It’s that feeling that people think that we’re more experienced or knowledgeable than we believe ourselves to be. As uncomfortable as it is, there are things we can all do to build our confidence and believe in what we have to offer.
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LearningUnderstanding cognitive bias
Cognitive bias is a strong inclination of thought or a preconceived opinion about something or someone. It can be positive or negative. There are many kinds of biases, and most are formed by us without much thought. Learn more about the different types.
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GuidanceManaging anxiety in testing times
The events of 2020 have for many people been a turning point in their lives, joining people around the world as a collective for the first time in generations. For some, this change brings feelings of anxiety. If you are feeling anxious, we have collated some resources to support you.
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LearningThe effects of racism at work
As part of your role within the retail sector, you probably deal with wide range of colleagues and customers on a daily basis and it is helpful to understand the impact of racism at work.
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GuidanceTalking to your children about race and diversity
This short animation explains how you can have an open and honest conversation with your children about race and diversity.
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LearningAcceptance without exception
Working alongside Cherish Oteka, Stonewall have created a series of films to showcase the lived experiences of LGBT people of colour.
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GuidanceRespecting diversity in the workplace
Treating everyone equally regardless of their gender, disability status, ethnic origin, religion or other characteristics should be a universally held standard. Find out more about respecting diversity in the workplace.
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GuidanceHow to develop effective communication skills
The communication style we use depends on the situation we’re in. It can be challenging to develop a consistent and effective communication style and it may feel uncomfortable at first, but these tips will help you along the way.
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LearningActive listening skills using the SOLER method
Active listening requires the listener to provide both verbal and non-verbal feedback to the speaker and it is a fundamental skill for anyone wishing to build better relationships at work and at home. The SOLER method can help you to become an effective and attentive listener.
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LearningPublic speaking - tips for beginners
If you don’t have much experience of public speaking, these tips from Communication Coach Alex Lyon will help you improve your public speaking and presentations skills.
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LearningThe science behind motivation
Staying motivated and sticking to our goals is not an easy task. AsapSCIENCE looks at why it is so difficult to stay motivated, and how understanding the science behind what motivates us can help us achieve our goals.
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LearningA personal journey of building resilience from trauma
How we process, respond to and act on events that happen in our lives has huge implications on how our lives develop. Charles Hunt shares his own personal journey of trauma and developing resilience.
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LearningThe secret to public speaking with confidence
Caroline Goyder, author and voice coach, speaks in depth about how we can find more confidence within us, if we know where to look.
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LearningThe art of good decision making
Decision making can often be daunting with many of us avoiding the decision often because we fear change. Brendon from Brendon.com talks through three perspectives we can use to greatly improve our decision making abilities and the chance of making the right decision.
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GuidanceTaking control of your life
In this TED Talk, Patti Dobrowolski invites a new innovative way of how you can take control of your life and reach your goals through pictoral representation.
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LearningSix steps to improving your emotional intelligence
Sometimes emotions don’t make sense, and sometimes being emotional doesn’t mean you’re emotionally intelligent. Ramona shares her experience of growing up, and shows us six steps to become more emotionally intelligent.
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LearningTips for passing the QTS skills mental maths test
Learn about the top five tips to help you quickly solve mental maths problems and pass the mental maths section in the QTS skills test.
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LearningTop tips when taking numerical reasoning tests
This video shares tips on how to reduce your response time and pass numerical reasoning tests found in assessment companies’ psychometric tests.
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LearningTips and tricks for passing the QTS numeracy mental arithmetic test
Tips and tricks from Julie Kevell, numeracy specialist at Middlesex University, to help you get through the QTS numeracy mental arithmetic test.
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LearningWhat is 'grit' and how to get it!
Grit is viewed by many to be the secret of all success in life - the passion, perseverance and tenacity that helps you achieve your life goals. So how do you develop the ability to have grit?