All Guidance articles

View all articles of the same content type.

  • Burnout-badge
    Guidance

    Understanding burnout

    Exclusive content from retailTRUST

    Many of us use the term burnout to describe feeling fed-up or stressed. But burnout goes well beyond that, and at its most severe can cause us to feel unable to respond to even the most basic of tasks. Anyone can reach burnout but there are steps that you can take to avoid it all together.

  • Man sat on sofa reading a book
    Guidance

    Coping with loneliness

    Exclusive content from retailTRUST

    Loneliness is something everyone has experienced at some point. Even people who generally prefer their own company can feel cut-off after a period of time without being in touch with friends, colleagues and neighbours.

  • Woman sat down watching something on her laptop
    Guidance

    What is online therapy?

    Exclusive content from retailTRUST

    Online self-guided therapy is growing in popularity due to both its effectiveness and ease of access. Cognitive behavioural therapy (CBT) approaches can help you to learn new coping skills and empower you to make choices enabling you to move forward with your life. Learn about the support available from retailTRUST.

  • Older lady face timing
    Guidance

    Loneliness and older people

    Exclusive content from retailTRUST

    According to Age UK, more than one million people over the age of 75 say they regularly go for over a month without speaking to a friend, neighbour or family member. A lack of contact with others can, over time, cause someone to feel low, demotivated, or even depressed and yet there is support available.

  • Man lying on bed clutching stomach in pain
    Guidance

    Coping with irritable bowel syndrome

    Exclusive content from retailTRUST

    Irritable bowel syndrome (IBS) affects about one in five UK adults but embarrassment can stop people from seeking help for this very common problem. Learn why it’s important to get the right advice and support from your doctor so that you can better manage this chronic condition.

  • Hope for justice with logo
    Guidance

    Spot the signs of human trafficking

    Exclusive content from retailTRUST partnered with Hope for Justice

    Human trafficking is happening all around us, the victims of which are often hidden away. It is possible that you may encounter individuals or situations of concern as part of your role. Learn how to spot the signs of trafficking and how you can support the individual.

  • FOM Menopause
    Guidance

    Menopause

    Source: Turning Point

    Looking after your health and wellbeing is about looking after the whole of you. We are working with Turning Point to offer access to online information and advice along with evidence-based structured interventions on a range of wellbeing topics covering mind, body and behaviour.

  • Critical-incident-referral-badge
    Guidance

    Managing a critical incident – make a referral

    Exclusive content from retailTRUST

    You and your management team will play a key role in supporting colleagues not only directly after an incident, but in the days, weeks and possibly months that follow. If you would like to arrange support for your team as a result of an incident, this article will take you through the process.

  • Mature man speaking on the phone
    Guidance

    retailTRUST counselling services – self-referral

    Exclusive content from retailTRUST

    If you would like to arrange short-term counselling with retailTRUST, this article will take you through the process. Once you submit your referral form, one of our team will be in touch.

  • Two men chatting at a desk
    Guidance

    retailTRUST counselling services – management referral

    Exclusive content from retailTRUST

    If you feel a colleague would benefit from short-term counselling, you can refer them to retailTRUST with their consent. Learn more about the process.

  • informal chat taking place between colleagues in a office
    Guidance

    Support in the workplace after a suicide

    Exclusive content from retailTRUST

    The suicide of a colleague always has a profound emotional effect in the workplace. Even if you didn’t know the individual well, you may have unanswered questions and feel very vulnerable. It’s important therefore that the employers are able to respond to the needs of all colleagues regardless of their relationship with the person who has died.

  • man sat on sofa with hands clasped listening to a friend
    Guidance

    Suicide prevention conversation – Mark and Simone

    Exclusive content from retailTRUST

    Knowing what to say to someone who is suicidal can be difficult but we’ve made it easier with this short video. 

  • Man and woman talking
    Guidance

    Suicide prevention conversation – Zara and Rafiq

    Exclusive content from retailTRUST

    Knowing what to say to someone who is suicidal can be difficult but we’ve made it easier with this short video. 

  • seedling emerging from dead tree trunk
    Guidance

    Suicide awareness: a story of hope

    Exclusive content from retailTRUST

    This extract from ‘The Female Mind: A User’s Guide’ explores the role of hope in helping someone to make the decision to live. Hope cannot be underestimated, and it’s easier to inspire than you might think. (11/11)

  • Man walking through a sunny field
    Guidance

    Self-care – things you can do to stay well when supporting others

    Exclusive content from retailTRUST

    Supporting others can be emotionally demanding, especially if you’re not feeling in a good place yourself. It’s really important to put your own wellbeing first and look after yourself on a daily basis, especially if you’re helping someone who is feeling vulnerable. (10/11)

  • Woman at desk talking into a headset
    Guidance

    Suicide prevention services in the UK and ROI

    Exclusive content from retailTRUST

    Knowing where to access help is a vital part of supporting someone who is feeling suicidal. Here is an overview of national orgainsations who are there to help. (9/11)

  • Man and woman sitting at a table discussing a document
    Guidance

    How are people supported by suicide-prevention professionals?

    Exclusive content from retailTRUST

    It can be distressing not to know how someone you’ve supported will be helped once they engage with healthcare professionals who become responsible for their care, but it’s important to recognise that these specialists are best placed to provide a safe space to someone who is suicidal. This article looks at how healthcare professionals support people in crisis. (8/11)

  • Retail worker working at checkout
    Guidance

    Common questions about suicide in the retail sector

    Exclusive content from retailTRUST

    Knowing what to do in certain situations can be difficult, especially if you’ve never encountered them before. This article addresses some of the more common scenarios involving colleagues who are feeling suicidal and offers sound advice on what to do should you encounter them. (7/11)

  • Man talking openly to a friend
    Guidance

    Supporting someone who is feeling suicidal

    Exclusive content from retailTRUST

    Kindness isn’t rocket science, it’s rocket fuel. Compassion and kindness go a long way in helping someone to make the decision to stay alive and we all have it in us to make a real difference. Here are some ways that you can help someone who feels that they’ve run out of options. (6/11)

  • Man and woman chatting
    Guidance

    Recognising the signs that someone may be suicidal

    Exclusive content from retailTRUST

    it’s not uncommon for people to try and tell a friend, family member or colleague about their intentions in advance. Recognising how someone might express their feelings is an important part of knowing how to respond. (5/11)