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  • cognitive-bias-badge
    Learning

    Understanding cognitive bias

    Exclusive content from retailTRUST

    Cognitive bias is a strong inclination of thought or a preconceived opinion about something or someone. It can be positive or negative. There are many kinds of biases, and most are formed by us without much thought. Learn more about the different types.

  • Two women on different races sat together at a laptop
    Learning

    The effects of racism at work

    As part of your role within the retail sector, you probably deal with wide range of colleagues and customers on a daily basis and it is helpful to understand the impact of racism at work.

  • Team meeting taking places with people of different races and abilities
    Learning

    Improving equality, diversity and inclusion in your workplace

    Source: Acas

    Acas have put together some helpful guidance on how to make your workplace more inclusive. Find out what your equality, diversity and inclusion policy could include, and how it can be put into practice.

  • Image of asian lady stock taking
    Learning

    The true value of diversity

    Source: RWRC

    In association with Google, RWRC have put together a report which explains how diversity and inclusion can drive long-term business growth in retail. Learn more about why diversity and inclusion are vital and how you can structure your strategy.

  • stonewall resources
    Learning

    Acceptance without exception

    Working alongside Cherish Oteka, Stonewall have created a series of films to showcase the lived experiences of LGBT people of colour.

  • Two women on different races sat together at a laptop
    Learning

    The effects of racism at work

    As part of your role within the retail sector, you probably deal with wide range of colleagues and customers on a daily basis and it is helpful to understand the impact of racism at work.

  • assesment centre
    Learning

    Preparing for an assessment centre

    If you have been invited to an assessment centre, here are a few ways that you can prepare and perform at your best.

  • Before-accepting-a-job-badge
    Learning

    Eleven things to consider before accepting a job offer

    Exclusive content from retailTRUST

    You have been looking for a new role and have been successful in securing a job offer. Before you accept, here are a few things to consider.

  • Woman sat at laptop holding a coffee
    Learning

    How do I create a great LinkedIn profile?

    Exclusive content from retailTRUST

    LinkedIn allows people to share ideas, news and information. It is also used widely to network online and find new career opportunities. Here are some tips on creating your LinkedIn profile.

  • Aerial view of man sitting on a sofa working on a laptop
    Learning

    Storing and sharing documents securely in the cloud

    ‘The cloud’ refers to servers that are accessed over the internet and located in data centres across the globe. Find out more about applications that you can use to store and share documents safely online.

  • People on a video chat
    Learning

    An introduction to Microsoft Teams

    Microsoft Teams is a collaborative platform which enables you to host virtual meetings, keep in touch with colleagues, and share documents securely. Find out more about this tool.

  • using-microsoft-teams-for-video-interviews-badge
    Learning

    Using Microsoft Teams for video interviews

    Exclusive content from retailTRUST partnered with Qube Learning

    You may be asked to use a video conferencing platform for your job interview. Learn how to prepare for a virtual interview using Microsoft Teams.

  • google-job-search-badge
    Learning

    Google job search

    Exclusive content from retailTRUST partnered with Qube Learning

    When searching for a new position, you are faced with a huge selection of job search websites. Qube Learning show you how to make the most of Google to help you to find your ideal role.

  • digital-footprint-badge
    Learning

    Your digital footprint

    Exclusive content from retailTRUST partnered with Qube Learning

    More and more often, employers carry out social screening before offering you a job. Qube Learning offer a few tips so you can make sure your digital footprint is the best it can be.

  • researching-company-online-badge
    Learning

    Researching a company online

    Exclusive content from retailTRUST partnered with Qube Learning

    Qube Learning’s golden rule for a successful interview is making sure you research the organisation in advance. Find out how research can help improve your chances of securing a role.

  • Woman studying her CV at a laptop
    Learning

    Get the most out of your CV

    Exclusive content from retailTRUST partnered with Qube Learning

    Do you have a CV and is it relevant? Here are some do’s and don’ts from Qube Learning to ensure your CV helps you find your next role.

  • Woman typing on a laptop
    Learning

    Guidance for writing a covering letter

    Exclusive content from retailTRUST partnered with Qube Learning

    A covering letter is an important document to tell an employer why you’re the right candidate for the job. Find out how to structure the letter and what it should include.

  • smartly dressed woman talking online
    Learning

    Preparing for your digital interview

    Exclusive content from retailTRUST partnered with Qube Learning

    As we have less face-to-face contact at the moment, and with the general increased use of video calling, here are some great tips on how to prepare for your online interview.

  • Man making notes at desk
    Learning

    Time management skills to improve your work-life balance

    Exclusive content from retailTRUST

    It’s not always easy to manage our time but with careful planning we can all free up precious hours. It’s often the tasks that can be done another day that actually distract us from the more important things, but maximising the time in a day is easier than you might think.

  • Woman walking dog
    Learning

    Preventative stress management using the CUSP™ framework

    Exclusive content from retailTRUST

    The CUSP™ model is a simple framework which works equally well when looking to prevent stress as it does in helping those who are at risk of becoming overwhelmed. This article describes the CUSP model and approaches you could consider to prevent and monitor stress.