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By Colin Boyd
Many leaders think they are clear when communicating tasks but usually the team or individual is left feeling confused and overwhelmed. Colin Boyd shares with us his three-step PAT system to effective delegation, which when adopted he believes enables leaders to delegate clearly, confidently and with precision.
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Established in 1832, retailTRUST is the trade charity for the 4.5 million people working in retail and the supporting service industries. We improve lives through our wellbeing services, vocational and career development programmes, and retirement estates.Visit retailTRUST