Measuring organisational performance has become increasingly important, and there are two key reasons for this:
Competition: Increased competition across markets and market sectors has led organisations to focus more keenly on results. Organisations are reviewing their performance to gain competitive advantage.
Accountability: Demands for accountability can now come from a wide range of stakeholders, such as the general public, the media and shareholders. A culture of accountability will promote proactive performance management and continuous improvement.
On completion of this course you will:
- learn how to lead teams to organisational goals.
- learn to approach the topic primarily from the perspective of you, the manager.
- learn how to untilise the support provided by the wider organisation.