This course identifies the main attributes of leadership and shows how these skills can be best used in the modern workplace. We look at the leading theories and models concerning leadership (including emotional intelligence, the leadership continuum and situational leadership), and guide the learner in evaluating their own leadership style. The course explains how to tell when team members are engaged, and demonstrates best practice in motivation, delegation, mentoring and empowerment. A multiple choice knowledge check is included.
On completion of this course you will:
- Have a better understanding of their role and responsibilities.
- Be equipped to critically evaluate your own abilities and make improvements where required.
- Be encouraged to follow up the course by creating a detailed personal development plan.