Efficiency and effectiveness are terms which often find themselves paired together, and both are needed for an organisation to achieve its goals and objectives. However, they are two distinct factors in performance, and every organisation must strike a balance.
Efficiency is doing things right – getting things done by producing satisfactory results with the least amount of waste and effort. Effectiveness, on the other hand, is doing the right things – getting things done, no matter what it takes.
On completion of this course you will:
- Have a greater understanding of the big picture in terms of organisational vision and mission, including your own role in contributing to achieving objectives.
- Learn how to analyse how you plan, manage your time, set targets and monitor progress to ensure continuous improvement.