We review the traditional sales process from beginning to end, with a view to identifying areas for improvement – whether this is internal to an organisation or a personal undertaking by a salesperson seeking to gain an extra edge. The module covers everything from prospecting and initiating contact, to getting past gatekeepers and delivering a polished pitch, through to overcoming objections and closing the sale. A multiple choice knowledge-check rounds off one of the most comprehensive courses within the business skills suite.
On completion of this course you will:
- Be able to critically assess their effectiveness in meeting and exceeding customer requirements.
- Take steps to improvement where necessary.
- Become acquainted with a range of core approaches and techniques that will improve sales performance in any industry.